Motorcycle Accident Singapore — What to Do: Step-by-Step Guide (2025)
If you've been in a motorcycle accident in Singapore, follow this exact sequence — what to do at the scene, how to file a report, insurance steps, and important hotlines.
If you've been in a motorcycle accident in Singapore, follow this exact sequence — what to do at the scene, how to file a report, insurance steps, and important hotlines.
If anyone is injured: Call 995 (ambulance) immediately. Do not move seriously injured persons unless in immediate danger.
6 Steps After a Motorcycle Accident
- Ensure Safety First — Move to the side of the road if possible. Switch on hazard lights. Do NOT remove your helmet if you suspect head/neck injury. Call 995 (ambulance) if anyone is injured.
- Call the Police — For accidents involving injury or if parties cannot agree on liability, call 999. For minor accidents with no injury, file an e-report within 24 hours at any police station or via the SPF app.
- Document Everything — Photograph all vehicles, damage, licence plates, road markings, traffic signs, skid marks, and the overall scene from multiple angles before moving vehicles. This is critical for insurance claims.
- Exchange Information — Get: name, NRIC/FIN, phone number, vehicle plate number, insurance company and policy number from all parties involved. Note the time, location, and weather conditions.
- See a Doctor — Even if you feel fine, see a doctor within 24 hours. Adrenaline masks pain. Some injuries (internal bleeding, concussion) aren't immediately obvious. A medical report is required for injury claims.
- Notify Your Insurer — Notify your insurance company within 24 hours even if you're not making a claim. Most policies require this. Use your insurer's hotline or report via their app.
Important Hotlines
- Emergency (Ambulance/Police)
- 995 / 999 — life-threatening emergencies
- SPF Non-Emergency
- 1800-255-0000 — minor accidents and reports
- NTUC Income 24hr
- 6788-6616 — insurance accident hotline
- AXA 24hr
- 1800-880-4888 — insurance accident hotline
- Tower Transit / SBS (Bus)
- 1800-287-2727 — if accident involves public bus
After the accident, track your repair. Log the repair in MyRide SG to track costs and keep your service history complete.
Frequently Asked Questions
Do I need to report a minor motorcycle accident to the police in Singapore?
If there are injuries, the accident must be reported to police immediately. For property-damage-only accidents, you must make an accident report at a police station or via the LTA e-report system within 24 hours. Failure to report is an offence.
What happens to my motorcycle insurance after an accident in Singapore?
Your insurer will assess the damage claim. If you are at fault, your NCD (No Claims Discount) will be affected unless you have NCD protection. Making a claim resets NCD — for minor damage where repair costs are less than your NCD value, consider paying out of pocket to protect your discount.
Can I ride my motorcycle after a minor accident in Singapore?
Only if you have confirmed that: tyres are intact and not punctured, brakes function properly, lights work (required by law at night), handlebars turn freely, no fuel leaks. If in doubt, have the bike checked by a workshop before riding. Better safe than stranded or causing another accident.
What compensation can I claim after a motorcycle accident in Singapore?
You may claim: medical expenses, loss of earnings during recovery, motorcycle repair/replacement costs, personal accident insurance (if applicable). Hire a lawyer for injury claims — Singapore has a Personal Injury claim framework. For minor property damage, handle via insurance directly.